Privacy Policy – Luxevoile

At Luxevoile, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase on Luxevoile.com. This policy applies to all brands under Luxevoile, including Khimaar and Velmoir.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

1.1 Personal Information

Full Name
Billing and Shipping Address
Contact Details (Phone Number, Email)
Payment Information (Processed securely via third-party gateways)
Order History

1.2 Device & Browsing Information

IP Address
Browser Type and Version
Website Interaction Data (Pages Visited, Time Spent)

1.3 Marketing Preferences

Your preferences for receiving promotions, offers, and personalized recommendations (only if you opt-in).

2. How We Use Your Information

We use your data for the following purposes:

✔ Order Processing – To fulfill and deliver your orders efficiently.
✔ Customer Service – To respond to inquiries and provide support.
✔ Fraud Prevention – To detect and prevent security risks.
✔ Marketing & Personalization – To send luxury fragrance recommendations and exclusive offers (only if consent is given).
✔ Legal Compliance – To comply with Dubai’s regulations, including e-commerce laws and tax requirements.

3. Sharing Your Information

We only share your data when necessary to provide services, including:

Payment Processors & Banks – For secure transactions.
Shipping & Courier Partners – To ensure timely deliveries.
Fraud Prevention & Security Services – To protect against unauthorized transactions.
Legal Authorities – If required by UAE laws or governmental authorities.

We do not sell or rent your personal information to third parties.

4. Your Rights Under UAE Law

As a customer in Dubai, you have the right to:

✔ Access your data and request a copy.
✔ Correct any inaccuracies in your information.
✔ Request deletion of your personal data (subject to legal obligations).
✔ Opt out of marketing communications at any time.

To exercise these rights, contact us at connect@Luxevoile.com

5. Data Retention

We retain your data for as long as necessary to:

Fulfill orders and provide customer support.
Meet legal and regulatory requirements.
Improve Luxevoile’s products and services.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience, including:

✔ Website performance tracking
✔ Personalized product recommendations
✔ Marketing analytics

By using Luxevoile.com, you consent to our Cookie Policy. You can adjust cookie settings in your browser.

7. Security Measures

We take strong security precautions to protect your data, including:

SSL Encryption for secure transactions
Secure payment gateways with PCI-DSS compliance
Strict data access control to prevent unauthorized access

8. Third-Party Links

Our website may contain links to third-party services (e.g., payment providers, social media platforms). We are not responsible for their privacy practices.